The Dark Side of Electric Vehicles
How electrification has the potential to undo decades of improvements in auto customer experience. The hype around vehicle electrification seems to be in hyperdrive. Much of the narrative surrounding it sounds like this:– Electric vehicles are coming! In the next two to three years, more EV models will be introduced in the U.S. than currently exist.– Consumers are ready! The 2022 Ipsos Mobility Navigator Study showed that interest in EVs has more than quadrupled in the US […]
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